Subscription Terms

1. What Subscribe & Save is

Subscribe & Save is a recurring-order program: choose it on a product page and we will automatically place, bill, and ship that order every 2, 4 or 8 weeks, at 30% off the regular price on the first order and full price on every order after it, with free shipping on all of them, plus applicable taxes, until you cancel.

The full price shown at enrollment is your recurring price; if regular prices or your applicable taxes change later, Section 6 applies.

2. Authorization to charge

By subscribing, you authorize us and our payment processor to charge your saved payment method the subscription price plus applicable taxes on each billing date, every 2, 4 or 8 weeks from your first order as you chose at checkout (or your adjusted next billing date), until you cancel. Shipping on subscription orders is free. Your next billing date and amount are shown on the Subscriptions page of your account, in your subscription confirmation, in the notice before your first full-price order, and in the receipt for every order.

3. Enrollment confirmation

When you subscribe, we email you a confirmation that includes what you subscribed to, the price and billing frequency, the fact that it renews automatically until cancelled, and how to cancel. Keep it. It is your copy of this agreement.

4. What we email you

  • A confirmation when you subscribe (Section 3).
  • A notice before your first full-price order, which is the first order after your discounted delivery. It comes with the shipping email for your first order, and it states the date and the amount and links to skip, pause or cancel.
  • A receipt for every order, the day it is placed.
  • A reminder at least once a year that your subscription is active, with its price, its schedule and how to cancel.
  • Notice at least 30 days before any change to your price or these terms (Section 6).

Every one of these emails includes a Manage your subscription link. Keep your email address current in your account.

5. Skip, pause, change, cancel

Manage everything online, yourself, without contacting us:

  • Log in to your account at refreshdfoods.com, open Subscriptions, and skip a delivery, pause, resume, update your address or payment method, or cancel. The Manage your subscription link in every subscription email takes you straight there.
  • Cancellation takes effect immediately. Any order that has not been placed yet will not be placed. Orders are placed on your billing date, which is shown in your account and in every subscription email. An order that has already been placed and billed ships normally and is covered by our 60-Day Happiness Guarantee and Shipping Policy.
  • To change the fruits in your box or how often it comes, use Change your box or email support@refreshdfoods.com, and we update your subscription for you. A request that reaches us at least two business days before your next billing date goes on that order; a later one goes on the order after it.
  • If you ever cannot access your account, email support@refreshdfoods.com with "Cancel my subscription" and we will do it for you promptly. Email cancellation is always available as a backup.

There are no cancellation fees, no minimum number of orders, and no penalties.

6. Price or term changes

If we change subscription pricing or these terms in a way that affects you, we will email you at least 30 days before the change takes effect. The change applies only to renewals after that date, never retroactively, and you can cancel any time before it applies. If a change materially increases your price and you cancel because of it, that is it; you owe nothing further.

7. Failed payments

If a renewal charge fails, we will notify you and retry. If it still fails, we will pause your subscription rather than keep trying. No collections, no fees. Update your payment method in your account to resume.

8. Refunds and the guarantee

Every subscription shipment is covered by our 60-Day Happiness Guarantee for its own 60 days from delivery, including the damaged/wrong-item protections in our Shipping Policy.

9. Records

We retain your enrollment consent, its timestamp, and the terms you accepted, as required by applicable auto-renewal laws.

10. Contact

support@refreshdfoods.com, for subscription questions, cancellation help, or anything else.