We made REFRESH'D to be the best part of your day. If it isn't, we'll make it right — simple as that.
Here's the promise. Try REFRESH'D for a full 60 days after your order arrives. If you're not happy — for any reason at all — we'll refund you in full. No hoops, no fine print, and no shipping the food back to us.
How to claim it. Email us at support@refreshdfoods.com within 60 days of delivery, tell us your order number and what went sideways, and we'll take it from there. A real person reads every note.
What "happy" covers. Everything. Melted in transit, crushed in the box, a flavor that just wasn't for you, or you simply changed your mind — it all counts. It's a happiness guarantee, so we keep it generous.
Your refund. We send it back to your original payment method. Most refunds land within 5–10 business days, depending on your bank.
Subscriptions. The guarantee covers every shipment, so each box you receive is protected for its own 60 days. To pause or cancel upcoming orders, email us at support@refreshdfoods.com and we'll take care of it — or manage it anytime from your account.
Still here for you. Questions before you buy, or after? Reach us at support@refreshdfoods.com. We'd rather over-help than leave you wondering.
The formal version of this promise lives in our Refund Policy — same promise, more paragraphs.